Data Deletion Policy for Echo
Requesting Data Deletion:
If you would like to delete your personal data from our systems, please contact us at support@viaecho.co with the subject line "Data Deletion Request."
What We Need:
Please include:
- Your registered email address
- Account username or identifier (if applicable)
- Confirmation that you wish to permanently delete your data
Our Process:
Once we receive your request, we will:
- Verify your identity to protect your privacy
- Process your deletion request within 30 days
- Send you a confirmation email once deletion is complete
Important Notes:
- Data deletion is permanent and cannot be undone
- Some information may be retained as required by law or for legitimate business purposes (e.g., transaction records, legal compliance)
- Deletion may result in loss of access to your account and associated services
Questions?
If you have questions about this policy or the deletion process, contact us at support@viaecho.co.